Faqs

We can provide our plumbing services across Northampton and Northamptonshire. There are instances where we are willing to work on projects further afield, please get in touch to discuss in more detail..

We don’t really operate a call-out charge, we prefer to operate a much more open system where we turn up on-site and assess any issues you may have and give and honest and accurate evaluation of costs involved. You will always find our fees very competitive in Northamptonshire.

Yes, we can help you with all aspects of your bathroom fit-out and associated plumbing work.

It’s not a service that we actively promote but we are always on hand for new and existing customers should you need us. We may not always be able to attend your emergency but can recommend an alternative plumber that we trust.

Yes – we do free quotes and plumbing and heating consultations.

Evidence of a pipe leak isn’t always obvious. A sudden spike in your water bill may be an indication that you are using more water than usual, which can mean a leak. To test this, turn off all taps and appliances and check your water meter for a reading. Return 30 minutes later for a second reading – if the meter reading has changed, you probably have a leak. If you need assistance finding the source and fixing your pipe leak, our team for specialists can help. Get in touch today.

A gas leak can be incredibly dangerous to your health if undetected. Carbon monoxide caused by a faulty boiler is a ‘silent killer’, being completely odourless; installing a carbon monoxide detector will ensure you are alerted to any traces in your home. Old and damaged cookers can also cause gas leaks; the most tell-tale sign of this type of gas leak is the smell. If you notice the smell of gas in your home, avoid lighting any sparks or matches, as this could cause a fire or small explosion. A gas leak will require the urgent attention of a trained professional.

You are welcome to call us if you think this may be the case in your property but we also recommend that you call Cadent Gas – The National Gas Emergency hotline number for them is: 0800 111 999

It is recommended that you have your boiler serviced annually in order to keep it working safely and efficiently. If it’s time that your boiler had a check-up, we can help – call us.

If a water pipe bursts in your home, you should immediately turn off your water supply and electricity in the affected room, as well as remove any furniture from the affected area to avoid damage. You should then contact a plumber, such as ourselves, immediately.

There are many different types of boiler available on the market, including combi, regular and system boilers – so which is right for your property? There are many factors when considering this and its best to speak with us and will be able to provide you with better ideas for a replacement boiler that suits your home and needs. Contact us today to find out more.

The most common cause for radiators failing to heat up is trapped air. You can tell this is the case if your radiator is hot at the bottom but cold at the top; in this case, you’ll need to bleed your radiators. The process is simple, simply use your radiator key to unscrew the bleed screw at the bottom of your radiator enough to cause a hissing sound. This is the sound of the trapped air escaping; once the noise stops, screw the bleed screw back in place. If this still doesn’t fix your radiator’s problem, we would be happy to assist you further. Don’t hesitate to get in touch with our team.

A noisy boiler is not a good sign and is likely an indicator that something isn’t quite right. ‘Kettling’ refers to the clunking and banging noises a boiler sometimes makes when limescale builds up on the heat exchanger, causing the water to boil and expand – just like in a kettle. Kettling will cause significant damage to your boiler over time, so it’s best to get it looked at in order to extend its lifespan for as long as possible. If caught early enough we can get your boiler back in proper working order in no time – simply call us to arrange a free consultation.